Online Pharmacy Frequently Asked Questions
Welcome to the RXShop Frequently Asked Questions section. In this section you can find the answer about our products, ordering and shipping questions.
If you do not see the question you are interested in, please contact RXShop support.
Products FAQ
1.What is a generic medication? Generic vs Brand name drugs.
The term "generic" has several meanings as regards medications (drugs) :
1. The chemical name of a drug.
2. A term referring to the chemical makeup of a drug rather than to the advertised brand name under which the drug is sold.
3. A term referring to any drug marketed under its chemical name without advertising.
Generic means using a different name for the same ingredients. The contents of the pills are absolutely the same in our generic version and the branded analogue.
2.Why is the name of my product in brackets?
We are based outside the US and products are often sold under a different name. They are the same brand name product, sold by the same company under a different name or equivalent brand name product made by another pharmaceutical company.
3.What medications do you sell?
Please review the section entitled products in your browser, a full list of medications are available there, some medications are considered controlled substances, the law requires that before these medicines can be dispensed that you undergo a physical exam, this means we cannot sell them online. Such medicines include Valium, Lorazepam, Ativan, Diazepam, Clonazepam, Klonopin and others.
4.Why is your product so cheap? SAVE MORE THAN 80% ON OUR GENERIC MEDICATION!
There is a number of reasons for that. We do not spend anything on marketing, there are no taxes to be paid as the product comes into the country unregistered, the manufacturer is located in an offshore zone and the production costs are way lower. No child labor is used.
5.Why does the name printed on the pill differ from the branded one?
The name you see printed on the pill in the active ingredient used here. The contents of the generic pills are absolutely the same as those of the branded versions. The difference is in the name only. The manufacturers of generic drugs cannot use the brand names on their pharmaceuticals as that would be the breach of copyright while using the well known ingredients is absolutely legal.
6.Why does the shape of the pill differ from that of the branded one?
The shapes differ for exactly the same reason as listed in the question above. The shape of the pill is the intellectual property of the manufacturer and reproducing it will qualify as the breach of copyright as well.
7.About RXShop.md
Our drug store with a wide selection of prescription (Rx), generic drugs, non-prescription drugs, herbal, and diet supplements for sale.
You can surf our online drugstore anytime to order your drugs and make refills. You will find our online pharmacy web site very easy to operate and place your orders with no difficulties. Get your bonus pills and reorder your health care products without having to re-enter your details.
If you have any questions about our online prescription, herbal and diet supplements, or simply need more information about ordering medications or shipping please try to find the answers on our Frequently Asked Questions page. If you do not see the question you are interested in, feel free to contact our friendly support via toll-free number +1 (888) 333-9363, live chat system, by fax or e-mail.
Placing orders on medstore our regular customers save hundreds of dollars each year on medications drug. You can buy top-quality antibiotics, Cialis, Modalert, buy Meridia, weight loss pills and many other generic drugs at low prices and save an average of 50% and as high as 80% off on your medications!
Purchasing approved generic medications you will feel considerable savings over brand name equivalents. Our Online Pharmacy supplies with the most popular generic drugs such as Celebrex, Fosamax, Evista, also our regular customers Propecia, Valtrex, Zithromax, Finpecia and many other popular medications.
All pharmaceutical products listed on our web site do not represent any danger for your health if you take them by prescription, without exceeding the dose. Ordering generic medicines from a reputable and affordable online pharmacy such as RXShopMD has never been safer or more convenient.
Our onpline pharmacy has no hidden charges, taxes or fees. Buying safe generic drugs with free prescription from our online pharmacy you can feel confident, safe and secure. Order now your cheap meds on our online pharmacy and you will save time, money and will enjoy our easy and quick drug ordering process.
Online Reputable pharmacy and drugstore with a wide selection of prescription Rx, non-prescription drugs, high-quality generic medications, herbal and brands. Order online quality drugs, fast delivery, free doctor consultation.
8.Do you sell controlled substances?
We do not sell any controlled substances.
Our catalog includes only non-controlled generic medications permitted for cross-border e-commerce.
We strictly comply with applicable international regulations.
9.What does "FDA-Approved Active Ingredient" mean?
When we label a medication as having an FDA-Approved Active Ingredient, we mean that the core therapeutic substance (the molecule that produces the medical effect) has been formally evaluated and approved by the U.S. Food and Drug Administration for safety and efficacy in treating specific conditions.
Every brand-name original drug — Atacand, Advair, Levlen, Ortho Tri-Cyclen and others — went through the FDA's rigorous New Drug Application (NDA) process before reaching the market. That review covers:
Pharmacological action — how the substance works in the body Clinical safety — side effects, contraindications, warnings Therapeutic indications — what conditions it treats Dosing guidelines — how much, how often, for whom Drug interactions — what to avoid combining it with Once a brand-name drug's patent expires, the same active ingredient can be legally manufactured by other companies as a generic. The molecule is chemically identical — same atoms, same structure, same mechanism, same therapeutic effect.
Important clarification: The active ingredient itself is FDA-approved. The finished generic product manufactured outside the United States is regulated by the corresponding national authority — for Indian generics, that is the Drugs Controller General of India (DCGI), which applies equivalent standards. The FDA approval of the original molecule confirms that the substance is safe and effective; the Indian manufacturer then produces that substance under its own regulatory oversight.
Regulatory framework reference: 21 CFR Part 314 — FDA approval pathway for new drugs.
Every brand-name original drug — Atacand, Advair, Levlen, Ortho Tri-Cyclen and others — went through the FDA's rigorous New Drug Application (NDA) process before reaching the market. That review covers:
Pharmacological action — how the substance works in the body Clinical safety — side effects, contraindications, warnings Therapeutic indications — what conditions it treats Dosing guidelines — how much, how often, for whom Drug interactions — what to avoid combining it with Once a brand-name drug's patent expires, the same active ingredient can be legally manufactured by other companies as a generic. The molecule is chemically identical — same atoms, same structure, same mechanism, same therapeutic effect.
Important clarification: The active ingredient itself is FDA-approved. The finished generic product manufactured outside the United States is regulated by the corresponding national authority — for Indian generics, that is the Drugs Controller General of India (DCGI), which applies equivalent standards. The FDA approval of the original molecule confirms that the substance is safe and effective; the Indian manufacturer then produces that substance under its own regulatory oversight.
Regulatory framework reference: 21 CFR Part 314 — FDA approval pathway for new drugs.
10.What is GMP-Certified Manufacturing?
GMP stands for Good Manufacturing Practice — the international quality system that governs how pharmaceutical products are produced, packaged, and stored. It is the global benchmark that ensures every batch of medication leaving a factory is consistent, pure, properly dosed, and free of contamination.
There are several equivalent GMP frameworks recognised worldwide:
WHO-GMP — World Health Organization standard, accepted in 80+ countries EU-GMP — European Medicines Agency standard for the EU market US-FDA cGMP — current Good Manufacturing Practice for the United States PIC/S GMP — harmonised standard used across 50+ regulatory authorities The major Indian pharmaceutical manufacturers we source from — Cipla, Sun Pharma, Lupin, Glenmark, Aurobindo, Torrent — all hold WHO-GMP certification. Most also hold EU-GMP and US-FDA cGMP approvals, because they export to regulated markets including the United States, the United Kingdom, Germany, and Canada.
What GMP certification actually requires:
Validated production facilities — cleanroom classifications, controlled airflow, temperature, humidity Raw material testing — every shipment of active ingredient is identified and assayed before use Batch documentation — every step of every batch is recorded and traceable Microbial control — sterile environments where required, regular environmental monitoring Stability testing — finished products are tested to confirm shelf life under real storage conditions Qualified personnel — staff trained in pharmaceutical manufacturing and quality assurance Regulatory framework reference: WHO Technical Report Series 986 (TRS 986) and 21 CFR Part 211 — Current Good Manufacturing Practice for Finished Pharmaceuticals.
There are several equivalent GMP frameworks recognised worldwide:
WHO-GMP — World Health Organization standard, accepted in 80+ countries EU-GMP — European Medicines Agency standard for the EU market US-FDA cGMP — current Good Manufacturing Practice for the United States PIC/S GMP — harmonised standard used across 50+ regulatory authorities The major Indian pharmaceutical manufacturers we source from — Cipla, Sun Pharma, Lupin, Glenmark, Aurobindo, Torrent — all hold WHO-GMP certification. Most also hold EU-GMP and US-FDA cGMP approvals, because they export to regulated markets including the United States, the United Kingdom, Germany, and Canada.
What GMP certification actually requires:
Validated production facilities — cleanroom classifications, controlled airflow, temperature, humidity Raw material testing — every shipment of active ingredient is identified and assayed before use Batch documentation — every step of every batch is recorded and traceable Microbial control — sterile environments where required, regular environmental monitoring Stability testing — finished products are tested to confirm shelf life under real storage conditions Qualified personnel — staff trained in pharmaceutical manufacturing and quality assurance Regulatory framework reference: WHO Technical Report Series 986 (TRS 986) and 21 CFR Part 211 — Current Good Manufacturing Practice for Finished Pharmaceuticals.
11.What is Pharmacopoeia Compliance (USP / BP / IP)?
A pharmacopoeia is the official compendium of quality standards for pharmaceutical substances and finished medications, maintained by a national or regional regulatory authority. When a generic medication is described as pharmacopoeia-compliant, it means the product meets the precise, legally mandatory specifications published in one or more of these compendiums.
Three major pharmacopoeias apply to the generics we sell:
USP — United States Pharmacopeia (published by USP Convention, USA) BP — British Pharmacopoeia (published by the MHRA, United Kingdom) IP — Indian Pharmacopoeia (published by the Indian Pharmacopoeia Commission) For every approved active ingredient, each pharmacopoeia publishes a monograph — a detailed quality specification that must be met for the substance and the finished tablet, capsule, or injectable to be considered acceptable for human use.
A pharmacopoeia monograph defines and tests for:
Identity — the active ingredient is what the label says it is Assay (potency) — the tablet contains the labelled amount of active substance, typically within ±5% of the declared dose Dissolution profile — the tablet releases its active ingredient at the correct rate inside the body Related substances and impurities — degradation products and process residues are below safe limits Microbial limits — the product is free of harmful bacteria, yeast, and moulds Residual solvents — manufacturing solvents have been removed to safe levels Uniformity of dosage units — every tablet in the batch contains the same amount of active substance USP, BP, and IP standards are scientifically equivalent for most common medications — they test the same chemical and physical properties, often using identical analytical methods. A tablet that passes IP monograph requirements will, in nearly all cases, also satisfy USP and BP requirements for the same molecule.
Reference: USP-NF (United States Pharmacopeia — National Formulary), British Pharmacopoeia Volumes I–VI, Indian Pharmacopoeia 2022.
Three major pharmacopoeias apply to the generics we sell:
USP — United States Pharmacopeia (published by USP Convention, USA) BP — British Pharmacopoeia (published by the MHRA, United Kingdom) IP — Indian Pharmacopoeia (published by the Indian Pharmacopoeia Commission) For every approved active ingredient, each pharmacopoeia publishes a monograph — a detailed quality specification that must be met for the substance and the finished tablet, capsule, or injectable to be considered acceptable for human use.
A pharmacopoeia monograph defines and tests for:
Identity — the active ingredient is what the label says it is Assay (potency) — the tablet contains the labelled amount of active substance, typically within ±5% of the declared dose Dissolution profile — the tablet releases its active ingredient at the correct rate inside the body Related substances and impurities — degradation products and process residues are below safe limits Microbial limits — the product is free of harmful bacteria, yeast, and moulds Residual solvents — manufacturing solvents have been removed to safe levels Uniformity of dosage units — every tablet in the batch contains the same amount of active substance USP, BP, and IP standards are scientifically equivalent for most common medications — they test the same chemical and physical properties, often using identical analytical methods. A tablet that passes IP monograph requirements will, in nearly all cases, also satisfy USP and BP requirements for the same molecule.
Reference: USP-NF (United States Pharmacopeia — National Formulary), British Pharmacopoeia Volumes I–VI, Indian Pharmacopoeia 2022.
Ordering FAQ
Find the answers how you can get bonus pills for your each new order, how to place your order, what payments RXShop accepts, what is our privacy policy and when you cannot cancel your order.
1.How do I get 10% bonus ?
It is very easy! As soon as you place an order at our site, you are automatically enrolled in our bonus program and start enjoying it with your next orders. Your bonus is added with every new order you place.
The size of your bonus depends on the number of the pills, tabs or caps you have already bought. The bonus you get will be reflected in your account area. Log in to check it out.
Make sure to use the same e-mail address placing all your orders!
2.How to get more 10% bonus pills ?
Our web site RXShop.md offers 10% bonus pills to customers that will write a review or post about our online pharmacy in the Internet, for example on such forums:
https://forum.hairsite.com/t/where-can-i-get-propecia-online/6169/5
Note that you should post a review using your name, so we could recognize your post. One post is valid for 10% bonus pills once. After you place a review, e-mail us the link to your post and to your new order 10% bonus pills will be added. If you have any additional question you are welcome to ask any time.
We are always open to your comments and suggestions.
3.What payment methods do you accept ?
- We accept E-checks for US customers,
- Wire Transfer for non-US customers,
- Bitcoin for all customers.
As soon as your payment is approved by our processing center, your merchandise is ready to be packed and sent out.
4.Do you have a shopping cart?
Unfortunately we do not have a shopping cart on our web site because we ship the drugs from different places. You need to place two, three, etc. separate orders and unfortunately you will be charged twice for shipping. We can compensate shipping charges by sending orders via Express Mail, you pay for Standard Shipping (14 - 20 days) we will ship the orders via Express Shipping (7 - 11 days).
5.What is your privacy policy?
We are fully dedicated to your privacy and security. Please refer to the current privacy policy in the terms & conditions section of our order page.
Rest assured that our online order system makes use of the latest Security encryption technology to ensure that your credit card information is submitted safely and with the highest level of protection. All of our computer systems undergo regular security checks to ensure that our ordering system is properly protected.
6.What is your cancellation policy?
You may cancel your order before the order has shipped or been approved by the doctor. If the order has already been shipped or approved we cannot cancel your order. Please refer to the current cancellation policy in the terms & conditions section of our order page for more information.
7.Refund policy
It usually takes about 5 days from the moment you contact our support service till the refund is reflected at your credit card statement. It may take up to 10 days to be reflected there.
It takes that long as the refund is a special request sent by our online processor to your bank, they are usually processed manually and that might cause the delay.
8.What is SSL Encryption and why is it required?
SSL Encryption or Https is a technique used to safeguard private information which is sent via Internet. To prove the site"s legitimacy, the SSL encryption uses a PKI (Public Key Infrastructure) - public/private key, to encrypt IDs, documents, or messages to securely transmit the information in the World Wide Web. In order to show that our transmission is encrypted, most browsers will display a small icon that would look like a pad "lock" or a key and the URL begins with "https" instead of "http". SSL Encryption or https from a digital certification authority will helps the secure web site with confidential information on web.
9.How do I pay with Bitcoin using my Visa or Mastercard?
Not sure how to buy Bitcoin with a card? No worries — there is a full step-by-step guide right on this page showing you exactly how to purchase Bitcoin using your Visa or Mastercard and use it to complete your order.
10.Can I use my Visa or Mastercard to pay with Bitcoin?
Yes, absolutely. If you have never bought Bitcoin before, there is no need to stress — just scroll up and follow the simple guide. It walks you through everything, from setting up a wallet to placing your order.
Shipping FAQ
Find out how you can get FREE Shipping, how soon you will get your generic drugs, where you can track your track numbers online and make sure to read our reshipping and refund policy.
1.When do I get FREE Shipping?
If the cost of your one order is more than $199 you get automatically Free Standard Shipping.
2.Where are you located?
We have shipping facilities in the South Pacific, Europe and the Asia. The shipping address depends on the product you have ordered and from which manufacturer or wholesaler it is being supplied from.
3.How long will it take to get my order?
Standard Air Mail shipments normally arrive within 16 - 28 days of being shipped. We generally ship orders in 1-2 working days. Fast Shipping (EMS) takes 9-15 days, but occasionally delays will occur when there are public Holidays.
Please note that we cannot be held responsible for items delayed in the postal system or Customs as this is beyond our control
4.Can I track my order?
You will receive a shipping confirmation email. Standard Air mail shipping provides no online tracking service and must be tracked from our end.
5.How do you ship orders?
We can offer 2 shipping methods at the moment:
1. Trackable Courier Service: the packages sent by this postal service can by tracked by the tracking number supplied after the order is shipped. See Tracking Your Package for details.
2. International Unregistered Airmail .
6.What if my order is delayed at customs?
If you have any problems with getting your order, please let us know and we will try to resolve the problem.
7.What am I to do if the package is damaged when I receive it or if it is missing?
In this case you are to contact our support team and notify of the problem. We will either resend the package or refund your payment. See our policies section.
8.Will I have to sign for the package? How do you ship orders?
If sent by a courier, the recipient needs to sign for the package. All orders are shipped in discreet packaging. There is no mention on the outside of the package as to what is contained inside. Furthermore, your name or any other personal information will never be given or sold to any other company. Your privacy is our utmost concern.
Frequently Asked Questions by Drug Category
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Antibiotics Generic Drugs FAQ (40)
- Acillin FAQ (32)
- Amoxil FAQ (32)
- Amoxyheal CV FAQ (32)
- Augmentin FAQ (32)
- Avelox FAQ (32)
- Bactrim FAQ (32)
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- Biaxin XL FAQ (33)
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- Cleocin FAQ (32)
- Duricef FAQ (32)
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- Ilosone FAQ (32)
- Keflex FAQ (32)
- Labmox FAQ (32)
- Levaquin FAQ (32)
- Linox FAQ (32)
- Macrobid FAQ (32)
- Minomycin FAQ (32)
- Myambutol FAQ (32)
- Nadoxin FAQ (32)
- Norcin FAQ (32)
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- R-Cin FAQ (32)
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Antiviral Generic Drugs FAQ (20)
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- Combivir FAQ (30)
- Copegus FAQ (30)
- Epivir FAQ (30)
- Famcimac FAQ (32)
- Famvir FAQ (30)
- Hepcinat FAQ (30)
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- Sustiva FAQ (30)
- Symmetrel FAQ (30)
- Valtrex FAQ (30)
- Viropil FAQ (32)
- Virovir FAQ (32)
- Xapavir FAQ (32)
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Blood Pressure Generic Drugs FAQ (39)
- Acuitel FAQ (32)
- Adalat FAQ (32)
- Aldactone FAQ (32)
- Aldomet FAQ (32)
- Altace FAQ (32)
- Atacand FAQ (32)
- Atenheal FAQ (32)
- Avapro FAQ (32)
- Benicar FAQ (32)
- Calan FAQ (32)
- Capoten FAQ (32)
- Cardizem FAQ (32)
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- Ciplar-LA FAQ (32)
- Coreg FAQ (32)
- Coversyl FAQ (32)
- Cozaar FAQ (32)
- Diovan FAQ (32)
- Frumil FAQ (32)
- Hytrin FAQ (32)
- Hyzaar FAQ (32)
- Inderal FAQ (32)
- Lopressor FAQ (32)
- Lozol FAQ (32)
- Micardis FAQ (32)
- Microzide FAQ (32)
- Minipress FAQ (32)
- Moduretic FAQ (32)
- Norvasc FAQ (32)
- Olmecip FAQ (32)
- P-Nolol FAQ (32)
- Plavix FAQ (32)
- Tenormin FAQ (32)
- Tenormin FAQ (32)
- Toprol FAQ (32)
- Toprol XL FAQ (32)
- Vasotec FAQ (33)
- Zebeta FAQ (33)
- Zestril FAQ (33)
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Men's Health Generic Drugs FAQ (48)
- Avana FAQ (32)
- Avodart FAQ (33)
- Avosteride FAQ (32)
- Caverta FAQ (33)
- Cenforce FAQ (32)
- Cenforce Professional FAQ (24)
- Cenforce Soft FAQ (24)
- Cenforce-D FAQ (26)
- Cernos FAQ (24)
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- Cialis Professional FAQ (32)
- Cialis Soft FAQ (32)
- Cialis Super Active FAQ (32)
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- Kamagra FAQ (33)
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- Kamagra Soft FAQ (32)
- Levitra FAQ (32)
- Levitra with Dapoxetine FAQ (32)
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- Varditra FAQ (32)
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- Viagra with Dapoxetine FAQ (32)
- Vilitra FAQ (32)
- Zenegra Red FAQ (33)
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Women's Health Generic Drugs FAQ (18)
- Aygestin FAQ (32)
- Breast Success FAQ (32)
- Clofert FAQ (32)
- Clomid FAQ (32)
- Dostinex FAQ (32)
- Duphaston FAQ (32)
- Estrace FAQ (32)
- Femalefil FAQ (32)
- Femara FAQ (32)
- Fertomid FAQ (32)
- Fosamax FAQ (32)
- Gestanin FAQ (32)
- Lovegra Oral Jelly FAQ (32)
- Ovral-L FAQ (32)
- Parlodel FAQ (32)
- Premarin FAQ (30)
- Progynova FAQ (32)
- Provera FAQ (32)